A: Register / sign up an account on the Cosmos Awards website and then start selecting categories, upload your images then complete the payment.
Q: Is there an alternative way to buy early bird entries and upload my photos later?
A: Yes, head over to -> https://cosmosawards.com/products/credits to buy credits / entries in advance, then upload anytime you want as long as it’s before the final submission dateline. ( 1 credit = 1 entry upload )
*credits purchase and upload later does not apply for filmmaking, student and mobile phone submissions / entries.
Q: Is there any limits or terms?
A: There’s no limit to how many entries or credits you can purchase, and you can keep the credits for the whole competition year ( which means to use them all up before the third and final trimester). You cannot bring forward unused credits to the following competition year.
Q: How can I check my participations or orders?
A: You can always review your orders into your private profile (after login click on profile icon top right) into section “My Orders”.
Q: I fail to complete the payment. How can I try again or change the payment gateway?
A: You can visit your uncompleted order into Profile’s section “My orders”. Click in the last/uncompleted order’s ID and then scroll down to make the payment. If you want to change the payment gateway (for example from Paypal to credit card), please contact us through the contact form. Don’t forget to mention the order ID, your profile’s email and the new payment gateway to change.
Q: I upload my photos and pay them, or I bought credits. What should I expect?
A: We check every payment manually. So, give us up to 2 business days to check and confirm the payment. After confirmation, you will receive an email.
Q: If I change my mind, how can I change my photos?
A: Unfortunately, there is no other way. After uploading your images and completing the order by successful payment would lock in the entries. Hence, please be very sure before uploading them to the respective categories.
Q: How can I know the exact schedule of competition?
A: Please refer to the website’s latest updates by going to “About” and then “How To Enter” for the latest schedule.
Q: The competition is closed. Whats next?
A: After 3-4 weeks, all winners will be published into our website, into the Results section. The only public info is name, position and points that the entries get. You can find Judges’ comments into your private profile (after login click on profile icon top right) into section “Participations”.
Q: Can I share my prize? How?
A: You can visit the Results section or Profile’ Participation and save locally your images (right click save image as). Then you can share them whatever you want.